How best can we understand why the application of information and communication technology in organizations succeeds or fails? Calling on technical, organisational, social, psychological and economic perspectives, this book provides a fresh and comprehensive framework for answering this question.
Consideration is given to how ICT is adopted, implemented and used within organizations. Throughout special features will help readers clarify their understanding. These features include:
- Case studies and vignettes that chart the opportunities and pitfalls created by ICT
- Useful chapter introductions
- An up to date glossary of concepts and abbreviations
Linking various disciplines and management functions, Integrated Performance Management provides the reader with a concrete framework to manage organizations successfully. The authors do not isolate a single strategy to manage performance. Instead, the book focuses on a range of strategies providing the reader with an introduction to each one.
The concepts under analysis were developed through intense dialogue with business managers. While maintaining academic rigour, Integrated Performance Management presents ideas that students will find relevant outside of the classroom. Postgraduate and MBA students in a range of areas including strategy, accounting, finance, operations management, marketing, leadership and human resource management will find this book useful.