Over 5 Million Copies Sold! Imagine a workplace where everyone chooses to bring energy, passion, and a positive attitude to the job every day.
A powerful parable that will help you see your life and work in a new way.
It's a rainy day in Seattle, and on the third floor of First Guarantee Financial, people have stopped believing they can make a difference. To new manager Mary Jane Ramirez, the challenge of bringing life back to her unenthusiastic and unmotivated team seems impossible, until she discovers an incredibly successful workplace down the street where the employees are so alive and passionate that people stop just to watch them work!
FISH! is the remarkable story of what happens when Mary Jane seeks the help of these unlikely business "experts" and learns their secret: four simple practices that, when applied daily, help anyone to be more energized, effective, and fulfilled.
Filled with inspiration and timeless wisdom that will resonate with anyone in any field or career level, it's easy to see why FISH! is one of the most popular business parables of all time. People in organizations around the world use its practical lessons to improve customer service, build trust and teamwork, bolster leadership, and increase employee satisfaction. They also use the lessons to strengthen personal relationships, fulfill lifelong dreams, and realize their ambitions.
FISH! will help you discover the amazing power that is already inside you to make a positive difference-wherever you are in life.
Based on a bestselling ChartHouse training video which has been adopted by corporations including Southwest Airlines, Sprint, and Nordstrom.
The 'o-FISH!-al' follow-up to the phenomenal bestselling Fish! and Fish! Tales, Fish! Sticks is a stand-alone business parable that shows you how to come up with a vision for your business and how to keep it alive, vital, and renewed through tough times, such as turnover in management and staff or a troubled economy. Using the example of a hugely successful, fictional sushi restaurant as a model for a vision of continual renewal, Fish! Sticks employs the same kind of easy-to-read story that was used in Fish! to illustrate its three major principals of continued success: Commit, Be It, and Coach It. When Stephanie, a new manager, takes over from a wildly popular and now promoted boss, she is faced with the problem of how to keep spirits up in a corporate unit that has, frankly, started to get bored and cranky and revert to its old ways. But then she visits the amazing Taka Sushi (formerly Taka Teriyaki), with its lines of customers cheerfully waiting for hours to get in. Soon, she realizes that the way to keep her employees motivated and her customers delighted can be learned from a bunch of waiters who teach one another everything they need to know. And when she finds out just how the owner of Taka knew to switch her main bill of fare from teriyaki to sushi long before anyone else, what she really discovers is the secret of keeping your work fresh.
A powerful story about the African philosophy of teamwork and collaboration that has the power to reshape our workplaces, our relationships with our coworkers, and our personal lives, written by the bestselling coauthor of Fish! and the bestselling author of 1001 Ways to Reward Employees.
John Peterson, a new manager in the credit department at a major big-box retailer, is struggling in his job. The people under him are not working as well or effectively as they need to, and his department is falling behind in meeting its goals. His only solution is to take on more work himself, burning the midnight oil and coming in most weekends to pick up the slack and keep his department above water.
When one of the employees stays behind to help him--a young man who came to America from a small village in Africa--he learns of the ancient wisdom and hidden power of the African philosophy of Ubuntu. Before long, it begins to change the way he thinks about the people he works with, about himself, and about how he runs his department and his life.
In an engaging and completely fresh narrative that holds a unique message for today’s business world, Ubuntu! shows us a way to overcome our fears, insecurities, and the “me-ism” that so often permeates our workplaces, and replace it with a culture of genuine respect and collaboration. It promises to take its place alongside Fish! and other business parables as the next bestselling classic in the business category.
From the Hardcover edition.
Stephen Lundin has helped thousands of people to transform their businesses through the phenomenal bestselling FISH! series. Now, the pioneering author has developed a new formula for success that demonstrates how the energy, passion and dynamism that street performers bring to their art can be harnessed by managers to enliven businesses and to inject a massive boost to sales. In this engaging parable, Jim, a disciplined but uninspired sales manager encounters a street performer and is struck by his ability to engage his audience and how good he makes the people around him feel. The two join forces and the result is a book that is packed with innovative techniques to produce dramatic improvements in natural energy and sales performance. Top Performer's simple but life-changing lessons include:Â¬- - Claim Your Pitch (Own your work, and stand out as the unique and authentic you.)Â¬- - Mine the Mess (Look for inspiration in unexpected places.)Â¬- - Choose Your Close (Make it original, so they'll never forget you.)Â¬- - . . . and so much more!
Beecher's race to learn the truth behind this mysterious treasure will lead to a code that conceals a disturbing secret from the nation's founding. A secret that some believe is worth killing for.
This inspiring follow up to FISH! offers exciting case-studies of how companies are applying the fish philosophy to meet their unique goals and needs. FISH TALES features four real-life stories of the fish principle in action - to help you 'reel' in new possibilities in the workplace - and four short chapters, also from actual organisations, on the four principles of the FISH! philosophy. Using a short, easy-to-read format, it effectively communicates a message that applies to every kind of business. These stimulating examples of re-energised companies are perfect for those wanting to dive deeper into the FISH! philosophy and create that amazing environment in their own workplace.
Imagine a workplace where everyone chooses to bring energy, passion and a positive attitude to the job every day. In this engrossing parable, a fictional manager has the responsibility of turning a chronically unenthusiastic and unhelpful department into an effective team. Seattle's Pike Place Fish is a world famous market that is wildly successful thanks to its fun, bustling, joyful atmosphere and great customer service. By applying ingeniously simple lessons learned from the Pike Place, our manager discovers how to energise and transform her workplace. Addressing today's most pressing work issues with an engaging metaphor and an appealing message, FISH! offers wisdom that is easy to grasp, instantly applicable, and profound.
Découvrez la méthode qui vous permettra d'optimiser l'épanouissement au travail ! Imaginez un milieu de travail où tous choisiraient d'insuffler énergie, passion et attitude positive dans leurs tâches quotidiennes. Ou encore, imaginez un environnement dans lequel tous les employés entretiendraient un lien réel avec leur travail, leurs collègues et la clientèle. "FISH ! " démontre que l'on peut obtenir des résultats extraordinaires lorsqu'on éveille la passion naturelle des gens pour servir les autres tout en s'amusant.
Remplie d'inspiration et d'une sagesse intemporelle qui saura vous rejoindre, quel que soit votre secteur d'activité ou votre niveau de carrière, "FISH !" est l'une des fables les plus populaires de tous les temps. Des entreprises du monde entier utilisent ses leçons pratiques afin d'améliorer le service à la clientèle, établir la confiance, stimuler le travail d'équipe, renforcer le leadership et accroître la satisfaction du personnel. Elles les utilisent également pour consolider les relations personnelles et donner un sens au travail de leurs employés.